Privacy Policy
Thank you for visiting Helping Hands DC (https://www.helpinghandsdc.com.au/). This Privacy Policy explains how we collect, use, and disclose personal information when you use our website. By accessing or using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect:
a. Personal Information:
When you visit our website, we may collect certain personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when contacting us through forms or emails.
b. Automatically Collected Information:
Like many other websites, we may automatically collect certain information about your device and usage of our website using cookies, log files, and other similar technologies. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and other usage data.
2. Use of Information:
We may use the information we collect for various purposes, including:
a. To provide, maintain, and improve our website and services;
b. To respond to your inquiries, requests, and feedback;
c. To send you administrative messages, updates, and alerts;
d. To analyze trends, monitor usage, and gather statistical information;
e. To detect, prevent, and address technical issues or security incidents;
f. To comply with legal obligations and enforce our policies.
3. Disclosure of Information:
We may disclose your personal information to third parties for the following purposes:
a. To our service providers, contractors, and business partners who assist us in providing our services and operating our website;
b. To comply with legal obligations, regulatory requirements, or law enforcement requests;
c. To protect the rights, property, or safety of Helping Hands DC, our users, or others.
We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Security:
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links:
Our website may contain links to third-party websites or services that are not owned or controlled by Helping Hands DC. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party websites.
7. Children's Privacy:
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
8. Your Choices:
You may choose not to provide certain personal information, but this may limit your ability to access certain features of our website. You may also opt-out of receiving promotional communications from us by following the instructions provided in such communications or by contacting us directly.
9. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time, and any changes will be effective when posted on this page. Your continued use of our website after the posting of the updated Privacy Policy constitutes your acceptance of the changes.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@helpinghandsdc.com.au.
Thank you for trusting Helping Hands DC with your personal information.